I am an Associate Professor in the Department of Communication at the University of Wisconsin-Milwaukee. My research focus is organizational communication, which clusters around three themes: (1) use of communication technology in organizational settings, (2) communication approaches to customer service, and (3) applications of organizational communication theory to understand online teaching/learning.
I recently moved this site from an older server at my university and am in the progress of making updates. I apologize because not all of the content is here yet so this page may not be helpful. If there is any information that I can provide, please feel free to contact me directly (firstname.lastname@example.org) and I will get back to you.